Purchases made in store can be returned in original condition for a refund within 7 days of purchase. Online orders can be cancelled before delivery without charge by notifying us by phone or email at firstname.lastname@example.org. Once an item is delivered you may return it at your own expense within 7 days for a refund. Because many of our pieces are originals works or one of kinds no refunds will be issued after this period. If you are uncertain about purchasing an item online please come and visit it in our showroom in Pemberton British Columbia.