Purchases made in store can be returned in original condition for a refund within 7 days of purchase. Online orders can be cancelled before delivery without charge by notifying us by phone or email at firstname.lastname@example.org. Once an item is delivered you may return it at your own expense within 7 days for a refund if the item is in the same condition.Because many of our pieces are originals works or one of kinds no refunds will be issued after the purchase period. All Custom made orders with special order fabric or leathers that we do not have in stock do not offer a refund unless there is manufacture defects or damages. Once delivered no refund is offered for these custom pieces. If you are uncertain about purchasing an item online please come and visit it in our showroom in Pemberton British Columbia.